Documents & Q&A
Upload documents, structured Q&A and other content that Meyda.ai should know. The knowledge set can be maintained and updated without changing your website or app code.
HOW MEYDA.AI WORKS
Knowledge in. Answers out. Actions when you need them.
Meyda.ai is a managed AI layer for your website or app. It combines your approved knowledge with live business data and optional actions, while keeping administration, limits and integrations under your control.
Build the assistant around your information
The Management Dashboard is the control center for knowledge, behavior, limits and ongoing improvement.
Website crawling
Add one or more web pages as knowledge sources. Meyda.ai can rescan them periodically, with the update frequency adjusted to the site's content-change rate and operating cost.
Managed context
Define what the assistant may discuss and how it should behave. Requests outside the approved scope can be declined, and inappropriate language can be filtered.
Usage controls
Set limits by IP address or UserID to control usage and keep AI operating costs predictable.
MEYDA ONLINE
Answers based on live business data.
Static knowledge is not enough when the answer changes every minute. On Pro and Scale, Meyda Online can call approved APIs during the conversation to retrieve current information such as availability, pricing, status or account data.
- Define approved read-only API endpoints
- Map returned data to clear user responses
- Keep credentials and business logic on the server side
API Read
Question
Live API
JSON
Answer
Meyda Act
Collect
Confirm
API
Done ✓
MEYDA ACT
Turn conversations into completed actions.
On Pro and Scale, Meyda Act can be configured around a specific business goal. Meyda.ai gathers the required parameters, confirms them with the user and then invokes the approved action API.
For a reservation, that may include start and end time, pickup location and product type. For another business it might be opening a service request, updating CRM information or scheduling an appointment.
SECURITY & ARCHITECTURE
Designed as a controlled layer — not an open-ended chatbot.
Your integration defines the knowledge, permissions and APIs that Meyda.ai can use. Sensitive API credentials should remain server-side, and actions should expose only the endpoints and operations required by the assistant.
Approved knowledge
Responses are grounded in the sources you provide.
Controlled scope
Behavior and boundaries are configured for your business context.
Usage limits
Per-IP or UserID limits help manage cost and misuse.
API boundaries
Only configured data and actions are exposed to the assistant.
Easy implementation on websites and apps
Websites
Add the Meyda.ai widget using two JavaScript lines. Branding, greeting text and behavior are managed centrally, so future content changes do not require a new site deployment.
Mobile applications
Open the supplied Meyda.ai URL in an in-app WebView. This provides a fast path to add a branded AI assistant without building a complete native chat interface.
Frequently asked questions
Does Meyda.ai use only our information?
Meyda.ai is designed to answer within the context and knowledge configured for your organization. The exact boundaries are defined during setup.
How are website updates handled?
Website knowledge can be rescanned periodically. The frequency is adjustable so that update freshness and operating cost can be balanced.
Can Meyda.ai connect to our ERP or CRM?
Yes. Pro and Scale include Meyda Online and Meyda Act capabilities. Integration work depends on the APIs available in your systems.
Can it make reservations or other transactions?
Yes, when Meyda Act is configured with an approved action API and the required business rules.
Can we customize the design?
Yes. Colors, greeting text and other presentation settings can be adapted to your brand.
How quickly can it be added to a website?
The website widget itself requires only two JavaScript lines. Knowledge preparation and API integrations depend on the project scope.
LET’S PUT MEYDA.AI TO WORK
Build an AI assistant around your business.
Tell us what your users ask, where your knowledge lives and which systems you want to connect.
Prefer WhatsApp?
+972-58-585-8900
Email:
sales@positive-apps.com